SwissPine Tech Privacy Policy

  1. Introduction

SwissPine Tech (“we“, “us“, “our“) is committed to safeguarding the privacy of our clients, users, and website visitors. This SwissPine Tech Privacy Policy (the “Policy“) explains how we collect, process, use, store, disclose, and protect your personal data in compliance with any and applicable data protection laws in countries in which SwissPine Tech operates.

The controller of the personal data is SwissPine Tech Sàrl (see 12. Contact Information below).

By using our services, you agree to the collection and processing of your personal data as described here.

  1. Categories of Data Processed

We collect various types of information, including:

  • Personal Identification Data: Information necessary for fulfilling your requests, conclusion and/or performance of a contract, e.g. name, surname, address, date of birth.
  • Contact details Data: Information necessary to communicate with you, e.g. email address, phone number.
  • Usage Data: Information on how our services are accessed and used by you, e.g. as IP addresses, browser type, and pages visited.
  • Technical Data: Device information, log data, and cookies used for better functionality.
  1. Purpose of Data Processing and Use

We process your personal data to:

  • Provide and Improve Our Services: Fulfillment of our contractual obligations, managing our service operations, customer support, and tailoring content to user preferences.
  • Communication: Responding to inquiries, sharing updates, newsletters, and marketing materials.
  • Legal Compliance: Adhering to any applicable legal obligations and regulatory requirements.
  1. Legal Basis for Data Processing

Our legal grounds for processing personal data include, in accordance with the applicable laws and regulations:

  • Contractual Necessity: To fulfill our contractual obligations and/or provide the requested services.
  • Legal obligation or public interest: To fulfill our statutory obligations which require us to collect data.
  • Legitimate Interests: Such as maintaining security, fraud prevention, and improving services pursued by us or by a third party, after considering whether our legitimate interest outweighs your rights and freedom.
  • Consent When you voluntarily provide information or sign up for our services.
  1. Disclosure and International Transfers of Data

Your personal data is disclosed solely as described below and solely within SwissPine Tech units, our partners, our service providers and with public authorities as may be required by any applicable law. When disclosing your personal data, we ensure that it is safe by requiring its recipient to comply with adequate privacy and confidentiality requirements and precautions. Data may also be shared with third-party service providers to help provide and manage our services.

As part of our operations, we may transfer your personal data outside Switzerland and the EEA, particularly to the Philippines, where our technical support and staff augmentation services are based. The Philippines do not benefit from adequacy decisions from the Swiss Federal Data Protection and Information Commissioner (FDPIC) or the European Commission and do not offer an adequate level of data protection. As a result, we implement appropriate technical and organizational measures and ensure safeguards, such as Standard Contractual Clauses (SCCs) established by the European Commission, to protect your data per all applicable legal requirements.

  1. Data Security

We implement industry-standard security measures to protect your data, including encryption, firewalls, and secure servers. Access to your personal data is restricted to authorized personnel only.

  1. Data Storage

We process and store your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, it is securely deleted or anonymized.

  1. Profiling or automated decision making

At SwissPine Tech we do not used such technologies, i.e. any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a person, in particular to analyse or predict aspects concerning that person’s performance at work, economic situation, health, personal preferences, etc

  1. Rights of the Data Subjects

Under the applicable data protections regulations, you have the individual right to:

  • The right to access your personal data: receive information and request copies of the personal data we hold.
  • The right to rectification: correct inaccurate or incomplete information.
  • The right to rrase (the right to be forgotten): request deletion of your data, subject to certain conditions.
  • The right to revoke your consent: withdraw at any time the consent you gave us.
  • The right to restrict processing: limit the processing of your data.
  • The right to object: object to our processing of your personal data based on our legitimate interests, on grounds relating to your particular situation.
  • [The right not to be subject to profiling: request not to be the subject to a decision based solely on automated processing, including profiling].
  • The right to data portability: receive your data in a structured, commonly used format.

To exercise your rights, please contact us using the details below (12. Contact information).

  1. Use of Cookies

We use cookies and similar tracking technologies to monitor activity on our website and improve user experience. You may control cookie settings in your browser, but disabling cookies may affect the availability of some features.

  1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify users of material changes via email or by updating the “Last Updated” date.

  1. Contact Information

If you have questions or concerns about this Policy or our practices regarding your personal data, please contact us:

Swisspine Tech Sàrl
Address: Rue de Saint-Jean 13,
Geneva, Switzerland

Email: [email protected]
Phone: +41782508833

Switzerland Company Registration:
UID: CHE-350.119.863
CH-ID: CH-660-0610024-3
FRC-ID: 1627352